![]() * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. After updated, please check if issue persists.Īnna - * Beware of scammers posting fake support numbers here. Please let me know if it is Office 365 account and it won’t sync folder and is missing emails in these folders.įor Outlook crash when click Contact Support, please check whether you have any plug-in on Outlook for Mac, try to update the plug-ins, and additionally check if you have installed the latest updates of OutlookĬlient. If you set the protocol settings as like “delete copy in the inbox when message are access with POP”, when you download the messages from one client, it will deleted from server hence won’t be available for other clients I’d like to confirm whether they are all Mac client? The account type on your old Mac computer and new Mac computer, is it POP account, IMAP account, Office 365 or Other Exchange account? And the sync settingsįrom my understanding, for instance, if you are using POP account on Outlook for Mac, since POP is a kind protocol which only sync default Inbox folder from Server to client, and is one-way sync, other customerįolders won’t sync from server to client.
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